Returns & Exchanges

At Away, we want you to be completely satisfied with your purchase. If your new fashion essentials aren't a perfect fit, you can return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and zip code to initiate the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Pack Your Items

  Securely place the items in their original packaging with all tags attached to ensure a smooth inspection.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and track your refund status through our automated emails.